Terms and Conditions

Terms and Conditions for Mr Beef

 

1️⃣ Introduction

 

Welcome to Mr Beef! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or purchasing our products, you agree to be bound by these Terms and Conditions.

 

If you do not agree to these terms, please do not continue to use our website or services.

 

Our Details:

Business Name: Mr Beef

Website: www.mrbeefjerky.co.uk

Contact Email: themrbeefjerky@gmail.com

 

2️⃣ General Website Use

 

By using our website, you agree to the following conditions:

You are at least 16 years old or have the permission of a parent/guardian to place an order.

You will not use the website for any illegal or unauthorized purposes.

You agree not to engage in any activities that may damage or disrupt the website’s functionality.

 

We reserve the right to refuse service to anyone for any reason at any time.

 

3️⃣ Product Information

 

We strive to ensure that all product descriptions, images, prices, and availability details are accurate and up-to-date. However, errors may occasionally occur.

Product Availability: Our products are made in small batches, so availability may be limited. If a product is unavailable after purchase, we will notify you as soon as possible and offer a refund or replacement.

Allergen Notice: While we aim to provide clear allergen information, it is the customer’s responsibility to check product labels for allergens. Contact us if you have specific allergy concerns.

Nutritional Information: We strive to ensure accurate information is provided for nutritional values, but due to the nature of handcrafted food, slight variations may occur.

 

4️⃣ Ordering & Payment

 

How to Place an Order

Orders are placed directly through our website by adding products to your cart and proceeding to checkout.

You are responsible for providing accurate shipping and billing information at checkout.

 

Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, Mastercard, etc.)

PayPal

 

All payments are processed securely, and we do not store your payment information.

 

Order Confirmation

Once your payment is complete, you will receive an email confirming your order. If you do not receive a confirmation email, please check your spam/junk folder or contact us.

 

5️⃣ Shipping & Delivery

 

Where We Ship

We currently ship to the United Kingdom only. International shipping is not available at this time.

 

Delivery Times

Standard Shipping: 3-5 business days from the date of order.

Express Shipping: 1-2 business days.

 

We process orders within 24 hours on weekdays. Orders placed after 2pm on Fridays will be processed the following Monday.

 

Shipping Costs

Standard Shipping: £3.95

Express Shipping: £6.95

Free Shipping on Orders Over £30 (automatically applied at checkout).

 

Missed Delivery

If delivery fails due to incorrect shipping details provided by the customer, it is the customer’s responsibility to contact us. We are not responsible for re-shipping fees caused by incorrect addresses.

 

6️⃣ Returns & Refunds

 

Can I Return My Order?

Due to the nature of food products, we do not accept returns unless there is a problem with your order.

 

When Can I Get a Refund?

You may request a refund if:

Your order is incorrect (wrong product sent).

Your product is damaged upon arrival.

 

How to Request a Refund

Contact us within 48 hours of delivery at themrbeefjerky@gmail.com with the following information:

Your order number

Photos of the damaged product (if applicable)

 

We aim to resolve all issues as quickly as possible and offer replacements or refunds when appropriate.

 

7️⃣ Promotions, Discounts & Offers

 

Promotional Codes

From time to time, we may offer discounts and promotional codes. These codes:

Must be entered at checkout to be applied.

Are valid for a specific period as stated in the promotion.

Cannot be combined with other discounts unless specified.

 

If you forget to use a promo code, we cannot retroactively apply it once your order has been completed.

 

8️⃣ Product Use & Liability

 

Product Use

Mr Beef products are intended for personal consumption only. We are not responsible for any allergic reactions or adverse effects related to ingredient sensitivities. If you have food allergies, please check product labels or contact us before purchase.

 

Liability Limitations

We are not liable for:

Incorrect Usage: Failure to follow recommended storage instructions.

Allergic Reactions: We provide allergen information, but customers must ensure they check for allergens before consumption.

 

We do not guarantee uninterrupted or error-free access to the website.

 

9️⃣ Intellectual Property

 

Mr Beef Branding

All images, logos, brand names, product descriptions, and website content are the property of Mr Beef. You may not use, reproduce, distribute, or modify any part of this website without prior written permission.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those third-party websites.

 

🔟 Privacy Policy

 

We respect your privacy and are committed to protecting your personal data. For details on how we collect, use, and store your data, please see our Privacy Policy page. Key points include:

We only collect necessary personal information to process your order (name, address, email, payment info).

We do not store your payment details.

We may use your email to send you promotions, but you can opt-out at any time.

 

1️⃣1️⃣ Changes to Terms & Conditions

 

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately when posted on the website. Customers are encouraged to check this page periodically for updates.

 

1️⃣2️⃣ Contact Us

 

If you have any questions about these Terms and Conditions, please contact us at:

Email: themrbeefjerky@gmail.com

Website: www.mrbeefjerky.co.uk

 

We aim to respond to all inquiries within 24 hours.